Back to How It Works
5-Layer Intelligence

Intelligent Retrieval

Retrieval That Thinks Before It Searches

Five layers of intelligence between your question and your answer.

01

Query Understanding

We Don't Search What You Typed. We Search What You Meant.

Query Decomposition

Example:

"Compare our Q3 revenue to competitors"

What we search:

  • 1Our company Q3 revenue figures
  • 2Competitor Q3 revenue reports
  • 3Revenue gap analysis factors

HyDE (Hypothetical Document Embeddings)

Instead of searching for your question, we generate what the perfect answer would look like — then find documents that match THAT.

Query Expansion

Example:

"AR status"

What we search:

  • 1Accounts Receivable status
  • 2Customer invoice payments
  • 3Outstanding balances
02

Multi-Strategy Retrieval

Three Search Methods. One Intelligent Result.

Vector Search

Semantic understanding of meaning, not just keywords.

Keyword Search

Exact term matching for precision when needed.

Knowledge Graph

Relationship traversal for connected information.

Reciprocal Rank Fusion

Intelligently merges results from all strategies.

03

Intelligent Reranking

Finding Documents Is Easy. Finding RELEVANT Documents Is Hard.

Cross-Encoder Reranking

Every query-document pair scored by a specialized model. Not just "similar words" — actual relevance assessment.

LLM Reranking

For complex queries, an LLM evaluates each result: "Does this actually answer the question?"

04

Corrective RAG

When Retrieval Fails, We Don't. We Fix It.

Automatic Validation

Every retrieved document graded for relevance. Confidence score calculated before response.

Self-Healing Retrieval

  • High confidence → Proceed with answer
  • Ambiguous → Refine query, re-retrieve
  • Low confidence → Fall back to web search
05

Guardrails

Protection Built In, Not Bolted On

Input Guardrails

  • Prompt injection detection
  • PII scrubbing from queries
  • Blocked topic enforcement

Output Guardrails

  • Hallucination detection
  • PII leak prevention
  • Citation verification
  • Toxicity filtering

Experience Intelligent Retrieval

See how these five layers work together with your actual documents.