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Privacy Policy

Last updated: March 2026

1. Introduction

Courdx ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at courdx.com and use our services.

2. Information We Collect

Information You Provide

  • Contact information (name, email address, company) when you submit our contact form
  • Account information when you sign up for our platform
  • Communications you send to us (support requests, feedback)

Information Collected Automatically

  • Usage analytics via Plausible Analytics (privacy-friendly, cookie-free, GDPR compliant)
  • Log data (IP address, browser type, pages visited, timestamps)
  • We do not use tracking cookies or third-party advertising trackers

3. How We Use Your Information

  • To respond to your inquiries and provide customer support
  • To provide, maintain, and improve our services
  • To send you relevant product updates (with your consent)
  • To detect and prevent fraud, abuse, or security incidents
  • To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.2+) and at rest (AES-256). Our platform supports private cloud and on-premise deployments for organizations that require full data sovereignty. See our Security page for details.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who help us operate our business (hosting, analytics, email)
  • Legal authorities when required by law or to protect our rights
  • Business successors in the event of a merger or acquisition

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for data processing
  • Request a copy of your data in a portable format
  • Object to or restrict certain processing activities

To exercise these rights, contact us at privacy@courdx.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time.

8. International Transfers

Courdx is based in Canada. If you access our services from outside Canada, your information may be transferred to and processed in Canada, which has privacy legislation recognized as providing adequate protection by many jurisdictions.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us or email privacy@courdx.com.